Nothing is shipped
Bulava's plans, templates, invitation websites, video invitations and digital cards are all digital. We don't ship physical products, and there are no shipping or handling charges.
When a plan starts
A plan is applied to your event, or to your account for yearly plans, as soon as Razorpay confirms the payment. That usually takes a few seconds, and you will see the plan in your dashboard.
If you paid but the plan doesn't appear within 30 minutes, refresh the page. If it is still missing, write to support@bulava.in with your Razorpay payment ID and we will sort it out.
Video invitations and cards
Videos and cards are made on our servers when you ask for them. Most are ready within a few minutes, though it can take longer at busy times. Your dashboard shows when each one is ready to download and share.
Invitations to your guests
Invitations reach guests when you send or share them: as links you share yourself, or by email or WhatsApp sent through Bulava.
Email and WhatsApp delivery depends on your guests' providers and networks, so we can't guarantee that every message arrives. Your dashboard shows each invitation's status, and you can always share the link directly.
Where we deliver
Bulava works online in India and abroad. Guests anywhere in the world can open your invitations. Prices are in Indian rupees.
If something doesn’t arrive
If something you paid for hasn't been delivered within 24 hours, write to support@bulava.in. We will fix it or refund you under our refund and cancellation policy.